- 【2 IN 1 CONVERTIBLE DESIGN】The pet stairs have two modes: steps and ramps. When your pet wants to climb up or down a high bed, car or sofa, just convert the steps to ramps. It can easy for older or arthritic pets to reach sofas, beds, cars, etc. Suitable for old, weak and sick pets.
- 【ANTI-SLIP CLOTH PAD】Upgraded folding dog stairs are covered with non-slip thick polyester fabric, which provides super anti-slip features to prevent from slipping when your pets climb the stairs. Dog steps can also provide a cushioning effect to reduce the pressure on the ankle joint, and improve the pedaling comfort to protect the pet's soles.
- 【SAFETY GUARANTEE】The 4-level dog climbing stairs are made of durable fir material, which will not easily warp or crack. The scientific triangular mechanical structure means that the wooden dog ladder has sufficient load-bearing capacity and stability. It can accommodate up to 180 pounds of pets. We added an extra piece to fix the metal bar under each step to prevent dislodging.
- 【EASY TO STORE & CARRY】This kind of wooden step ladder is light and easy to fold, which can be stored under a sofa or bed, and can save space. When you are out traveling you can fold dog stairs up and put it in the trunk of the car, which is convenient to carry and use.
- 【NO NEED TO INSTALL】This four-step pet ladder only needs easy installation. It is a perfect and unique gift for pet lovers. Attention:Some batches of wood board will have a little color differences.
Returns Policy
Please contact us at service@dawnspaces.com, before you return any items.
Get autorization from Customer Service.
Use the return address provided by Customer Services.
TRACKING NUMBER is required to complete the return.
It will facilitate for us to track your return status and process your return.
Take your refund/exchange when the package is received.
Please note
If the return or exchange is due to the buyer's reasons, such as not liking/not wanting/not fitting, etc., the buyer will be responsible for the shipping costs.
If the return or exchange is due to the product, e.g. missing accessories/broken goods, etc., the shop will be responsible for the shipping costs.
Orders are able to be canceled and refunded before shipping.
As it has started shipping, what you need to do is waiting for your parcel delivery then start a return.
Easy to initiate a refund or exchange in 30 days after delivery.
The refund will be completed within 3-5 working days, and the exchange will take 1-2 working days to process and ship.
In case you have any query, please do not hesitate to get in touch with our customer service on: service@dawnspaces.com.
Shipping
We usually use USPS or FedEx for delivery and provide free shipping for all orders.
When we receive the order confirmation information, we will process it immediately and it will take 1-2 working days to ship.
After the order is shipped, a shipping confirmation email will be sent to your email address.
You will receive the product within 7-10 days after receiving the email.
However, the specific situation is based on the official carrier logistics information, and any delivery date provided by DAWNSPACES is an estimated date.