Wooden Tortoise House

• 【TORTOISE HOUSE WITH STORAGE SHELF】The dimensions of our tortoise house are 37x24x12inch, suitable for small animals, such as tortoise, lizards, geckos, and snakes, and it has a storage shelf to store your loved pets' supplies.
• 【DOUBLE ROOM TORTOISE HOUSE】Our wooden tortoise habitat includes a private sleeping area and a public viewing area where the UV & Heat lamps are able to do their job, and it has a support frame to hang light prevent too hot. The lovely kids can hide, sleep, and come out to get sun or heat.
• 【REMOVABLE BOTTOM FOR EASY CLEANING】Our tortoise enclosure adapts leak-proof and anti-corrosion plastic sliding bottom, you can slide the 2 trays out to make cleaning very easy.
• 【PREMIUM SOLID WOOD】Our wooden tortoise house is made from selected solid wood, holds heat greatly, safer and more sturdy than cheap plywood, no harm to your pets, makes your tortoise feels secure.
• 【INDOOR & OUTDOOR USE】You can trust it with indoor use to protect tortoise from too cold or too hot temperatures or to escape bad weather. And the turtle house features with moisture-proof finish, you can also use it outdoors to provide natural sunlight for the tortoise in warm days.

Returns Policy

Please contact us at service@dawnspaces.com, before you return any items.

Get autorization from Customer Service.

Use the return address provided by Customer Services.

TRACKING NUMBER is required to complete the return.

It will facilitate for us to track your return status and process your return.

Take your refund/exchange when the package is received.

Please note

If the return or exchange is due to the buyer's reasons, such as not liking/not wanting/not fitting, etc., the buyer will be responsible for the shipping costs.

If the return or exchange is due to the product, e.g. missing accessories/broken goods, etc., the shop will be responsible for the shipping costs.

Orders are able to be canceled and refunded before shipping.

As it has started shipping, what you need to do is waiting for your parcel delivery then start a return.

Easy to initiate a refund or exchange in 30 days after delivery.

The refund will be completed within 3-5 working days, and the exchange will take 1-2 working days to process and ship.

In case you have any query, please do not hesitate to get in touch with our customer service on: service@dawnspaces.com.

Shipping

We usually use USPS or FedEx for delivery and provide free shipping for all orders.

When we receive the order confirmation information, we will process it immediately and it will take 1-2 working days to ship.

After the order is shipped, a shipping confirmation email will be sent to your email address.

You will receive the product within 7-10 days after receiving the email.

However, the specific situation is based on the official carrier logistics information, and any delivery date provided by DAWNSPACES is an estimated date.