- Please contact us at firstname.lastname@example.org before you return any items.
- Get autorization from Customer Service.
- TRACKING NUMBER is required to complete the return. It will facilitate for us to track your return status and process your return.
- Take your refund/exchange when the package is received.
Orders are able to be canceled and refunded before shipping. As it has started shipping, what you need to do is waiting for your parcel delivery then start a return.
Easy to initiate a refund or exchange in 30 days after delivery.The refund will be completed within 3-5 working days, and the exchange will take 1-2 working days to process and ship.
In case you have any query, please do not hesitate to get in touch with our customer service on: email@example.com.
Ningbo Jiangbei Jianxin E-Commerce Co.,Ltd
Room 7-3-15, Tongji Road 227
Ningbo, Zhejiang 315000